I don't need WiFi, routing or VoIP. Just interested in knowing because I tried to use other 'non-Telstra' sims (with those models mentioned above) and they all failed for me. Maybe the firmware has enabled a feature that was previously disabled. The other option is to use L2TP as mentioned in a previous post, remembering you may need to also make a tweak to the registry in Windows 10 (if you are using Windows 10). What's people's experience with using their own routers for home wifi? Frequency band. Are any other RSPs offering WiFi 6? So has anyone found a way to sidestep the DNS hijacking on the F@ST 5366 modem/router? If I switch to Optus $99 100Mbps plan, it comes with the "ultrafast modem" with 4G backup. 4G should kick in. Not AFAIK. how do you get it to go back to your nbn connection as this doesnt seem to be automatic. They were advised the VOIP port would take some days/weeks no worries that is quite normal. Popular topics. Like the 5366-TN (which I have), if you factory reset the 5366-LTE it should get the VoIP details of the Optus NBN connection it is plugged into and not of the person the device was originally sold to. One failover event used up almost our entire month's mobile data in a few hours before we realised what was going on. Can anyone confirm it's possible? I'm already with optus now, just moving my plan from 50mbps to 100mbps but they said i to get the new modem. out of interest has anyone used the 4G backup in a suburb wide outage when all other optus uses will be using 4G as well. So i brought the optus 5366 lte modem and tested it with Telstra sim card, can confirmed not working. Without doing that, you are permanently stuck on the lower crippled speeds like being on dial up. . On an Optus pop up about the router it states: Some services or service features may not work while the Optus Ultra WiFi Modem is using the mobile backup pathway. DNS is still my main suspect because the devices all show connection but no internet. Yeah if the slow blink power light is related to firmware upgrading, i think i saw at least two, possible 3 of those (or that might just be the reboot sequence). Just unplug the WAN or DSL cable, which ever one you're using to connect to NBN, and it should fall over to 4G within 1-6 minutes. For us, we tried to bargain for the 4G-backup model when we first signed up with Optus NBN, but they refused to send one for free. You can search by product category. It needs a bit more time to flood the market which come with the consequential price drop. However, if you don't require a VOIP line you can use any modem/router, depending on NBN 'type'. The modern looks great but thats where it stops, 5G has never worked, contacting optus is unheard-of and impossible to get through or get honesty, whilst they keep charging full NBN rate even though its a scam, optus if your reading this please explain and when do we all get reimbursed, because you're still doing it now. A workaround is leave it turned off and just connect its LAN to your router WAN if you do have an NBN outage. Hi all. I also see on the Optus Gateway page, the 192.168.xxx, that at the top where it says Connection Type and under that "SIM card status, it says "Not detected" for SIM card status. Today, wanted to do some speed checks so I went into the internet connectivity settings and turned off the LTE backup option. All information is without guarantee. . The first thing you need to do is to connect to SAGEMCOM F@ST 5366. My own experience, earlier this week after Optus completed the connection (some weeks after I started using it, but that's another story) and the modem switched to 4G backup in the process, once the NBN service was restored, it took the modem 7 minutes 32 secs for the modem to recognise the nbn WAN was present and then switch from 4G back to nbn. Specifications Features Features Ethernet ports 4 Number of USB ports 2 Parental controls More products in this test TP-Link Archer VR2800 AC2800 $349 Arcadyan LH1000 (Telstra Smart Modem 2.0) Free ASUS DSL-AC68U AC1900 $269 Performance Energy Efficiency Durability new model Sagemcom F@ST 3864v3 HP (Optus) replaces AC version - performs adequately Amazing that some would give it a 5star JUST because they manage to get it to work somewhat. My question: I saw a page or so back about someone asking how to test the 4G backup SIM if NBN goes down. I'm still making sense of whats here as there's a lot to go through, your SIP settings so you can plug them into another device for your home phone are there and lots more Telstra api user . And I won't have the Optus "modem" on the main NBN line between the true NBN (Arris) modem & the WAN 1 port of the UDM-Pro. Most likely. What I am really after is a VDSL Modem only I guess. Only uses VoLTE on the 4G backup to my understanding. Citrix still works. Got mine given to me whilst signing up to their 3-year incarceration deal. Its still working well for the bulk of users, but there are more cases popping up as the rollout progresses. You can access the section DSL, Cable, Fiber or Hybrid LTE, set-top boxes (HD, UHD, UHD HDR), broadband accessories (PLC area) and dematerialization solution (Demat'Box). Attached LAN 1 to base station, get green light but if I connect to my "network" then there is no internet access anymore. Has anyone had any experience of better Wi-Fi performance with the 5366TN LTE over the 5366TN? Any chance you can try other network sim? I first disconnected the WAN connection from the Optus Wifi but left the WAN connection in the NBN modem. okay, if I change ISP I have to pay $252 back to optus for this modem. The red light is flashing and i have the right hand orange light as a phone in brackets. *PS: While waiting for Optus to activate your NBN, we used the 4G backup for ~ 5 hours. Currently, our wifi is a mesh network with the Asus RT-AX92U. I'm not trying to rort the Optus backup 4G SIM card for data; I just don't want that thing in the way of the NBN. Ive noticed when you login to the 5366tn there is an 4G option. Waited about 10 mins, nothing happened, no 4G kicking in. Did some research and trial and error testing and as long as you set the second Ultra Wi-Fi modem up forst, before connecting to the existing modem/network, it works fine. 4G works perfectly for days when out of service. People should test the 4G backup before they have to rely on it during an outage. Possibly a faulty modem? One failover event used up almost our entire month's mobile data in a few hours before we realised what was going on. Compared to DJA0230/1 are cat4 and cat 6 respectively and easily available for sub $30 on gumtree and ebay. Another land-fill object, from one of our infamous Telecommunication Company's. On the Optus modem it shows 2 bars of signal, sometimes 3. Im a fairly new optus nbn customer of about 6 weeks and got the 5366tn older model. Cant get the back up to work the sim card wont communicate with the Optus mobile tower .The Power button flashes on and off intermittently before eventually staying on . It just seems a bit odd to me that it occurs at all. Thanks, I suspected that would be the case for all those things.. Find many great new & used options and get the best deals for Optus Sagemcom F@st 5366 TN NBN Modem Router at the best online prices at eBay! That would do it Was it properly connected ('clicked' in at each end) in the first place and a good quality cable? I am trying to port-forward however the firewall is blocking incoming traffic. Has anyone used the sim on the modem provided on a portable Optus wifi modem like one below? Normal Sagemcom behaviour, across the Globe. Also, have you checked that the 4G backup actually works? Telstra and several other providers are already doing this. They are labeled DIV and Main. Fair enough. Okay today when I got my first Optus bill since switching to NBN I was triggered to switch to Aussie BB after seeing a bogus plan change charge on my bill. That was finally resolved today and the service was activated.. so a chance to learn my way around the modem/router at last. Thanks @purple-ant, did you get it unlocked by calling optus support? Have you tried factory resetting after inserting the new SIM? I dont think would work with a double NAT situation. Updated 16 Jan 2021 16:08 #Fast #5260 #Download #Firmware sagemcom f st 5302 manual sagemcom 3284 is a residential gateway mainly targeted to provide broadband internet access through a docsis 3. . The UI is friendly and easy to follow. - how do i disable DHCP? lol. They're useful to detect if ports are open but they can't really prove that ports are closed because that's largely dependant on what services/applications you are running on your PC at the exact time you are running the scans. @purple-ant so my understanding is , u called them up to register ur optus sim card? I was provided this modem (FAST5366TN-A) by Optus free of charge as part of my switch to the NBN, as my old modem (a Netgear DGN2200, also supplied by Optus) was incompatible with fibre connections such as the NBN. is the SIM locked to the original owners account. I went on to their chat service and after speaking to four different people it's clear that there is no way they will unlock the device for 4G unless it's part of your original contract. Does Netflix keep lagging? Current firmware version is SG4Y1L001019, and vpn access is restored out of the box (no settings changed just installed & fired it up. Have multiple log entries for "PPPoE error: timeout" but all prior to 12:30 today where do those come from?3. Maybe at 5 years? Any ideas? If I want any SIM to work, you need to re-register it again with Optus. Yep this was true, it allowed changing the address no worries. The 4G backup was always restricted specific plans. Does anyone know if this works with any data sim in it? 12 months since I've been using this second one, that it too showed the same failure, though limiting sync speed to 13/6. As I refuse to use any more optus modems (the latest wifi rendition is $253 according to their web site), I'm now using a D-Link DSL-3785, which syncs quite reliably at 50/16 or so. Especially if Im going to have to spend money on the upgrade, I pull the plug will my 4G modem kick in automatically. sagemcom again ? Nice! General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. Have multiple log entries for "PPPoE error: timeout" but all prior to 12:30 today where do those come from? Surely you don't expect the firmware to be be permanently stuffed ;-). Pretty happy with the performance (110/24 on HFC) so far, but it is early days on the NBN connection. Optus Sagemcom 5366 LTE and Airport base stations. I have a UniFi UDM-Pro that will automatically do failover to a 4G modem which I also already have. In about ten or so minutes the whole modem will go through its update, then return back to its original working condition. Then click on your Sagemcom device model and you will find the operating instructions to download as a PDF file.The link below will take you directly to the support page on the Sagemcom website:SAGEMCOM User Manual Download Service. Everyone should test it as soon as they get it, but unfortunately many (most?) any update? It is nice when the instruction manual can be found quickly when needed! Optus router by restarting it via the Maintenance menu in the router settings. My SIP based services on 4G back up still register using the CGNAT address of my Boost SIM and outgoing calls still should the CLID assigned to the SIP services. Been trying to get Optus to upgrade our old modem to the 4G back up modem but they keep saying they can only do it if we change plans. Connects all the devices at home. True or false? im using pppoe. Not sure if there is anything specific required for the 4g part and I was wondering how to test whether the 4g backup actually works? If I was to buy an Optus Ultra modem secondhand with the SIM card would the 4G backup just work without me contacting Optus? Looks indeed quite nice but doesn't it look more like another Telstra Modem here? Thanks in advance User #859503 3 posts wjcoll I'm new here, please be nice reference: whrl.pl/Rf0dGg Did anyone try that already? A point of interest here is that the WiFi supports a technology called Beamforming. Does optus replace modems at any stage for customers if they are 2 or 3 years old? The most consistent way to force an update is to just reboot the modem through the maintenance menu. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. There is no option to disable the firewall on the router. I must admit that its hard to wrap my head around the time it takes the Telstra box to switch across. Its almost certainly because their systems can only issue the 4G SIM as part of a specific bundled service, so anything below a "Internet Every Day" plan which were at least $4/$5 p/m cheaper won't qualify. The information and tips on this website have been carefully researched. I'd be happy If I could at least put it in bridge mode and let my R7000 do the routing and handle my VPN connection into my home LAN when I'm out. Someone else at work also with Optus had the same issue yesterday, so I suspect this may not be isolated. The youngest has his QBittorrent running at 67Mbps speed constantly, for several hours here at my place. The modem is easy to set up for simple networking. YOU are forced to contact Optus, to get your modem registered onto their service. Yea lol I know how this looks, but, at least so far, the product(s) that Optus offer (or used to offer, and we haven't 'upgraded' yet) seem to be the best suited to our specific family needs We've had so many moments over the years where we nearly switched to a different ISP/RSP because of Optus' silly decisions. This is what is known as supplied service tied to ONE company only. Do you have anything connected to the modem WAN port (red)? No premium speed here :(. Search in Sagemcom Gateway F@ST 3864. Tried using my ALDI $99.00 whole year SIM card but alas, it won't work with my 5366 modem. Does anyone know how to modify the DNS servers on this modem? Access your modem configuration page by entering its default gateway in the address bar of your internet browser. On Tuesday ~11am, I tried the 4G with no antennae and got <1 Mbps down, 1 Mbps up. Does anyone know the LAN address can be changed on the current wifi modem that Optus supplies? Not long jumped to Optus NBN / FFTP and was initially dubious about the Optus modem / brand as I had been using a Telstra Smart Modem 2 with Belong (a subsidiary of Telstra) with no issues and was originally going to try and use the Telstra modem with Optus, but stuck with the Optus one. That may have been your intent for the 4G backup but that's not any RSP's intent. Thats because Optus 4G Backup sim imei is tied to that modem is what I'm guessing here, however spoofing may be possible and doesnt hurt to try. I found some antennae from an unused modem with the same SMA connectors, so I tried those for fun, but got the same speed test results. It has QoS set to limit the uploads if you can find an admin login the settings should be there to correct it. My older sagemcom modem is on its way out (the one before the 4G data one). Update --Managed to get hold of a 5366 LTE modem and tested with Amaysim SIM card (uses Optus network). But I like the 4G backup of the 5366TN LTE. I would expect the CLID of the SIM to show if VoLTE was being utilised. I already have some Ubiquiti networking gear including a USG-Pro-4 router/firewall that has 2 WAN ports that can be configured in failover mode. Once you get the modem, It's up to you to upgrade the firmware through their service. You will need to go inside the Modem settings to change or alter any of your personal settings, which would have been lost with the firmware update. That would mean that the modem wasn't tested before being shipped.. :-), I first disconnected the WAN connection from the Optus Wifi. Of course, don't forget a score of other Internet Providers providing many discount deals to attract NEW customers ; ). You would need to sign up for another 3 years to get a new modem. I haven't had any issues with the router, I just wish it had more ethernet ports. Waiting Will update once I hear back. Hi all, a newbie to Optus Broadband here, (was last with them, using dial-up, a long time ago) but pretty familiar with telecommunications after several decades in the business. Has anyone used the sim on the modem provided on a portable Optus wifi modem like one below?https://www.optus.com.au/prepaid/mobile-broadband-devices/alcatel/mw41cl. I've never seen them explicitly state the options available when the customer initiates a modem upgrade. Search for PPPoE connection details. I have not had a single dropout due to the modem since last year. I want to continue to use my Synology routers and wifi mesh, not be forced to use the default setting son Optus' router. What you see on that page is what you get. I already know the 4G backup works though! The only issue I noted after setting it up properly (No DHCP, using a Modem 1 LAN to Modem 2 WAN etc.) is optus so stupid to release a new modem and no wifi 6 in it ! I am hoping that I can do much the same thing on the FAST5366LTE-A, but before I start experimenting, maybe someone has prior experience? OPTUS Sagemcom Gateway FAST 3864AC NBN Router. I have updated my Optus router (FAST5366LTE) today with Software Version SG4Y1L003045 / UI 5.15.2. Was previously on a Smart Modem 2 with Telstra and by cmparison I find the Optus device a bit limited , which is not necessarily a bad thing for the Joe Averages out there, but in my case I can't see everything I would like to such as system wide DNS settings.. Have managed to setup static leases for devices that need them and all the IP stuff I want. Of course there are no settings I can change to fix this that I can see. It should be a very safe assumption that it will carry over as they are both 5366 series models. Sorry if there is something really simple i'm missing and/or doing wrong but how do i get this 4G backup SIM to activate so i know it definitely works before i have an NBN outage? 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